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The CPS Advantage
The Center for Patient Safety has developed a robust and flexible culture evaluation process that includes survey administration with pre- and post-survey support to strengthen the progress toward positive culture change. Each phase of our service includes self-guided components, but we encourage you to harness the expertise of our survey team through available one-on-one discussions.
Our process allows you to choose from hundreds of combinations to create a survey as unique as your organization. Our standard services include proven methods to achieve effective results. Whatever your needs, the patient safety and survey experts at the Center for Patient Safety have you covered.
For two decades, the Center for Patient Safety has been a dedicated non-profit resource for advancing patient safety culture, offering support to healthcare providers and their patients. We hold our client partnerships in the highest regard. Our survey services include the following:
- High quality and affordable. We combine continuous improvement strategies with our clients' feedback to provide a cost-effective service that promotes participation.
- Our team is your team. Our team has been where you are. We’ve worked in healthcare and have decades of expert culture change management experience.
- We are accessible to you! We work alongside you throughout the process to provide inspiration and ideas supporting your unique setting. Your team is available to you by direct phone and email.
- No need to learn new software or become a data analyst. We do the survey and analysis for you. If you don’t receive everything you need to make strong, informed decisions, tell us. We will provide additional reports at no extra cost.
- We’re flexible because we know you can’t always be. Your days are unpredictable, so we’re prepared to support you through any emergent work needs. We make adjustments and schedule changes as your needs require. No questions, no extra costs.
We win together! Many survey vendors only provide a survey tool, instructions, and analytic software. We want you to be successful through sustainable change that reduces patient and provider harm, so we work closely to identify what you need most while we take care of the rest.- We are a trusted vendor. CPS has been administering surveys for more than 15 years. We can help you shift from another vendor or guide you through the process if this is your first time. CPS has submitted data to the AHRQ National Compare Database for more than ten years and, therefore, is a vendor on the AHRQ list of external entities administering the SOPS®.
- Patient safety is all we do! We provide many safety culture improvement services; however, each is designed to support our mission of reducing preventable harm.
