How do healthcare providers establish a culture that encourages open reporting of adverse events and risky situations, yet hold people and organizations accountable in a just manner?
Just Culture reshapes our understanding of accountability, the role of the system, and the role of human behavior. It provides a framework to support consistent management of operational systems and behaviors.
CPS Supports Culture Improvement
The Center for Patient Safety (CPS) recognizes a “just” culture is an important and necessary program in every healthcare organization. An accountable culture supports open communication of errors in a non-punitive environment (a “just” culture) and leads to greater improvement in patient safety.
CPS supports a model of Just/Accountable Culture. We provide education and coaching for its implementation throughout the continuum of care.
Complete the form below to find out more about our Just/Accountable Culture education, implementation support and training or get a cost estimate for your organization.
CPS Assists with Implementation and Sustainability
Many organizations are eager to adopt a just culture program, but then feel overwhelmed. CPS can guide successful and efficient implementation that is structured to work in your unique environment.
Our implementation and sustainability plan is designed to fit any size organization, from a small EMS agency to a large health system.
CPS will:
Every organization is different, but consultation and training costs are affordable and designed to fit your needs. We want you to be successful today, tomorrow, and in the future!
Complete the form at the bottom of the page for more information about our implementation and sustainability program or contact Kathy Wire at [email protected].
For an overview of the Just Culture development process, download our summary here.
CPS Administers Just/Accountable Culture Training
Are you interested in training only, or perhaps a refresher course? We can design training to support your internal efforts.
CPS offers:
Complete the form at the bottom of the page for more information about our implementation and sustainability program or contact Kathy Wire at [email protected].
Resources
Complete the form below to find out more about our consultation services or schedule training. We’ll determine a plan that will work best for your organization.
A recent Pennsylvania case shows how courts narrowly interpret the PSQIA, ignoring the D & A pathway and the clear language of the Final Rule. (Ungurian v. Beyzman, et al., 2020 PA Super 105). The cour
The Center for Patient Safety wants to share this important harm-prevention advice from The Joint Commission and its Sentinel Event Alert: Managing the Risks of Direct Oral Anticoagulants. The Joint Commis
Issue: A number of events reported co CPS’ Patient Safety Organization (PSO) demonstrate poor handoff communication about the patients’ infectious disease status Examples include: Patient with
The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.