Collaborative Just Culture and High Reliability in EMS

Just Culture and High Reliability in EMS is a practical, systems-focused webinar for EMS leaders and clinicians who are done blaming individuals for predictable failures and ready to build consistently safe systems. EMS operates in one of the most complex, high-risk environments in healthcare, yet many agencies still rely on discipline, improvisation, and individual heroics to function. This session blends Collaborative Just Culture® with Collaborative High Reliability®, a science-based framework that emphasizes seeing, understanding, and managing risk collaboratively across the organization, not just reacting to outcomes, so teams can prevent harm and sustain excellence over time.

Participants will explore why harm in EMS is almost always the result of system design, not bad people, and how leadership shapes safety, workforce stability, and patient outcomes. You’ll learn how Collaborative High Reliability expands traditional HRO thinking by creating a shared language and disciplined, evidence-producing approach to risk reporting and continuous improvement. Designed for EMS executives, chiefs, managers, medical directors, and quality leaders, this webinar delivers clear, actionable insight into building safer, more reliable EMS systems that treat EMS as healthcare, not a blame-based public safety function, and what to do next.

Speaker:
Daniel P. Burke, MBA, NRP
EMS Safety Director
Center for Patient Safety (CPS)

Dates and Time (This webinar is offered on three separate dates. Please select one session when registering.)