Second Victim Train-the-Trainer Workshop

The Center for Patient Safety, in collaboration with the University of Missouri Health Care’s forYOU team is pleased to host the following workshop:

Second Victim Train-the-Trainer Workshop

Join us for this day-long event in Kansas City!

Register today! $399 for the first registrant, $349 for each additional registrant from the same organization.

Who is a second victim?
Second victims are “healthcare providers who are involved in an unanticipated adverse patient event, medical error and/or a patient related injury and become victimized in the sense that the provider is traumatized by the event.”

Learn more about the Second Victim Experience

Who can benefit?

When patients suffer an unexpected clinical event, health care clinicians involved in the care may also be impacted and are at risk of suffering as a “second victim”. Understanding this experience and recognizing the need for supportive interventions is critically important. This workshop will provide insights into the experience as well as interventions of support. This workshop will also provide instruction so that each participant will return to their organization with the knowledge, skills, and techniques necessary to support and train their peers.

Program Objectives

  1. Describe the ‘second victim’ phenomenon and high risk clinical events.
  2. Describe the six stages of second victim recovery.
  3. Utilize components of the Scott Three tier model of support to design a plan for your organization.
  4. Develop a plan to deploy peer support team training.

Upcoming Workshops
Monday, November 7, 2016
Saint Luke’s North Hospital – Barry Medical Park Building
Ground Floor Conference Center
5844 Northwest Barry Road
Kansas City, MO 64154


Hotel Information
$129 SLNH Rate
Embassy Suites by Hilton Kansas City International Airport

7640 NW Tiffany Springs Parkway, Kansas City, Missouri, 64153, USA
TEL: +1-816-891-7788
FAX: +1-816-891-7513

At this time we do not have any future workshop scheduled.


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.