Alex Christgen, CPPS, CPHQ

Alexandra H. Christgen, CPPS, CPHQ
Center for Patient Safety, Data Services Manager

Alex Christgen, Executive Director for the Center for Patient Safety, has over 20 years of strategic planning, management, process improvement, team building, and culture change experience in both non-profit and for-profit organizations. She has been with the Center since 2011, overseeing the Center’s operations since 2015. Alex has worked in a hospital and for the Department of Health and Senior Services in the regulatory division. She has years of extensive experience in survey assessment development, distribution and analysis. Alex also has Malcolm Baldrige experience, assisting with two award winning applications for organizational performance excellence in healthcare.

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Alex is passionate about patient safety and believes healthcare is at a pivotal point. She believes we must all hold ourselves, and our peers, accountable for the care we provide and we can best do so in a culture that supports open and honest communication.

Her work includes organizational strategic alignment for national and international outreach to inform, educate, and raise awareness of the importance of patient safety across the care continuum. Alex works closely with the Center’s entire team to find new and innovative ways to inform and educate providers through changing requirements, ensuring services and educational offerings blend innovative technology with valuable one-on-one interactions.

Alex holds a Bachelor’s degree in Business Administration and Human Resources and is pursing a Master’s Degree in Business Administration from Columbia College in Columbia, Missouri. She is a Certified Professional in Patient Safety and a Certified Professional in Healthcare Quality.

To learn more about Alex Christgen, or to arrange a speaking engagement, contact the Center for Patient Safety.

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Joint Commission New Sentinel Event Alert 61: Managing the Risks of Direct Oral Anticoagulants:

The Center for Patient Safety wants to share this important harm-prevention advice from The Joint Commission and its Sentinel Event Alert: Managing the Risks of Direct Oral Anticoagulants. The Joint Commis

CPS Safety Watch/Alert – Culture Can Improve the Control of Multi-Drug Resistant Organisms:

Issue: A number of events reported co CPS’ Patient Safety Organization (PSO) demonstrate poor handoff communication about the patients’ infectious disease status Examples include: Patient with

CPS Safety Alert/Watch – Culture can Improve the Control of Multi-Drug Resistant Organisms:

ISSUE:A number of events reported to CPS’ Patient Safety Organization (PSO) demonstrate poor handoff communication about the patients’ infectious disease status.Examples include:~Patient with s

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