Alex Christgen, CPPS, CPHQ

Alexandra H. Christgen, CPPS, CPHQ
Center for Patient Safety, Executive Director

Alex Christgen, Executive Director for the Center for Patient Safety, has over 20 years of strategic planning, management, process improvement, team building, and culture change experience in both non-profit and for-profit organizations. She has been with the Center since 2011, overseeing the Center’s operations since 2015. Alex has worked in a hospital and for the Department of Health and Senior Services in the regulatory division. She has years of extensive experience in survey assessment development, distribution and analysis. Alex also has Malcolm Baldrige experience, assisting with two award winning applications for organizational performance excellence in healthcare.

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Alex is passionate about patient safety and believes healthcare is at a pivotal point. She believes we must all hold ourselves, and our peers, accountable for the care we provide and we can best do so in a culture that supports open and honest communication.

Her work includes organizational strategic alignment for national and international outreach to inform, educate, and raise awareness of the importance of patient safety across the care continuum. Alex works closely with the Center’s entire team to find new and innovative ways to inform and educate providers through changing requirements, ensuring services and educational offerings blend innovative technology with valuable one-on-one interactions.

Alex holds a Bachelor’s degree in Business Administration and Human Resources and is pursing a Master’s Degree in Business Administration from Columbia College in Columbia, Missouri. She is a Certified Professional in Patient Safety and a Certified Professional in Healthcare Quality.

To learn more about Alex Christgen, or to arrange a speaking engagement, contact the Center for Patient Safety.

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BLOG:

The #1 topic they didn’t teach you in Paramedic School: Culture:

I have been working with the Center for Patient Safety (CPS) for about four months, and I’m learning something new every day.  As a Paramedic, patient safety has always been a high priority, but I didn

ISMP Update on Top Medication Safety Issues from 2018 – Webinar:

Medication mistakes are one of the most common errors reported to the Center’s PSO.  ISMP is offering a free webinar on November 15 at noon Central Time to discuss the top medication safety issues as we

Recognizing Fall Prevention Week:

Fall Prevention Awareness Week started Saturday, September 22 and runs until Friday, September 28. Stopfalls.org has excellent resources and tools to support ongoing efforts including flyers, posters, fact

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RESOURCES:

The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.