SAFE Calls


Second Tuesday of every month at 2pm.

2018 Schedule is pending

The Center for Patient Safety (CPS), is excited to be able to offer you an incredible opportunity. For the first time ever, you can participate in topic ready conversations with your peers across the country, within a safe environment, to discuss safety and quality.

What are SAFE Calls?

In simple terms, SAFE Calls are scheduled, coordinated and moderated conference calls to discuss safety concerns with peers.

Who can attend SAFE Calls?

Only EMS contracted PSO Participants with CPS can attend the SAFE calls.

Why should I attend SAFE Calls?

  • Calls are short (15-20 minutes) and intended to be rapid fire discussions
  • Discussions are on timely safety topics
  • Calls take place in a PSO protected environment
  • Conversations are privileged and not discoverable or subject to subpoena
  • Identifiable concerns that arise allow CPS and peers to discuss process improvement opportunities

What are the Benefits of SAFE Calls?

The benefits of the SAFE Calls are broad. It doesn’t matter the EMS agency size, type or delivery model.  You can share recent concerns, or listen to concerns raised by others.  Gaining an awareness of industry concerns can help everyone be more proactive and reduce harm.

How do I participate in SAFE Calls?

Step 1: Register for Safe Calls

Step 2: Complete a confidentiality agreement online, if you have not already done so. After registering, you will receive a confirmation email containing information about joining the Safe Call, which is an activity occurring within the Patient Safety Evaluation System of the Center for Patient Safety.

Step 3: Forward invite to others, as applicable, within your organization.

Step 4: Login at or before 2pm on Thursday. Calls start promptly and are intended to be 20 minutes or less in duration.



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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.