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Electronic Medical Record-Facilitated Workflow Changes Enhance Quality and Efficiency, Generating Positive Return on Investment in Small Pediatrics Practice

This featured profile is available on the Agency for Healthcare Research and Quality’s Health
Care Innovations Exchange Web site. Four Seasons Pediatrics, a three-physician group in upstate
New York, redesigned its workflow, reduced staffing costs, and enhanced quality of care while
adopting an electronic medical record. The group also achieved a positive return on investment
within 2.5 years, earning financial rewards through the Bridges to Excellence program and other
pay-for-performance programs.

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