Achieving Efficiency: Lessons from Four Top-Performing Hospitals

This report from the Commonwealth Fund presents case studies of four of the 13 Leapfrog
Group-designated “Highest Value Hospitals” that offer strategies that may help hospital and
health system leaders achieve greater efficiency. During site visits conducted in 2010, hospital
leaders and staff were asked about the activities they credit with having contributed to high
quality and low resource use. Managing staffing and adjusting roles to reduce or improve
handoffs and promote teamwork to meet patient needs was cited as a way to increase efficiency.

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