Huddle Calls


The Center for Patient Safety (CPS), is excited to be able to offer our PSO participants an incredible opportunity. You can participate in topic ready conversations with your peers across the country, within a safe environment, to discuss safety and quality.

  • 2018 Calls Pending Schedule


Q: What are Huddle Calls?

A: In simple terms, Huddle Calls are scheduled, coordinated and moderated conference calls to discuss safety concerns with peers.

Q: Who can attend Huddle Calls?

A: Only contracted PSO Participants with CPS can attend the Huddle Calls.

Q: Why should I attend Huddle Calls?

  • Calls are short (15-20 minutes) and intended to be rapid fire discussions
  • Discussions are on timely safety topics
  • Calls take place in a PSO protected environment
  • Conversations are privileged and not discoverable or subject to subpoena
  • Identifiable concerns that arise allow CPS and peers to discuss process improvement opportunities

Q: What are the Benefits of Huddle Calls?

A: The benefits of the Huddle Calls are broad. It doesn’t matter about organization size, provider type, or delivery model.  You can share recent concerns, or listen to concerns raised by others.  Gaining an awareness of industry concerns can help everyone be more proactive and reduce harm.

Q: How do I participate in Huddle Calls?

  1. Register for the July 13 Huddle. Topic: Retained Items
  2. You will need to complete a confidentiality agreement if you have not already done so. Click here to complete online in less than a minute. After registering, you will receive a confirmation email containing information about joining the Huddle, which is an activity occurring within the Patient Safety Evaluation System of the Center for Patient Safety.
  3. Please forward this invite to others, as applicable, within your organization.
  4. Login at or before 10am on Thursday. Calls start promptly and are intended to be 20 minutes or less in duration.


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Medical Gas – Construction and Renovation Resources
Medical Gas – Causal Factors and Prevention Tips
Hospital Shooting Scenario
Hospital Shooting – References
Hospital Shooting – Prevention Tips
Alarm Fatigue – References
Alarm Fatigue Scenario
Alarm Fatigue – Causal Factors and Prevention Tips
Safe Table Report Out Form
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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.