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August 2020

Reporting, Investigating and Just Culture- The Road to High Reliability Webinar Series

August 19 @ 1:00 pm - 2:00 pm

“They did what?” Is that your response when a clinical error occurs?  Learn how to stop blaming and shaming people and instead create an organizational culture that learns from its mistakes. Shape your culture to create trust and shared accountability so staff will self-report mistakes. Learn how the right response to human errors and risky behaviors can improve processes, so mistakes don’t repeat themselves. Kathy Wire will provide an overview of the importance of reporting and investigating and just culture; followed by…

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September 2020

Caring for Our Own

September 10 @ 12:00 pm - 1:30 pm
$399

**Now Available in Virtual Format** Each healthcare organization has a responsibility to protect not only their patients but their clinicians as well. The potential professional toll on clinicians is substantial as providing pandemic care threatens the emotional well-being of the workforce. This multi-phase workshop provides healthcare organizations with the knowledge and tools necessary to establish Peer Support teams using Second Victim concepts to address the increasing needs of all clinicians. Caring For Our Own Flyer

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Caring for Our Own

September 10 @ 12:00 pm - 1:30 pm
$399

**Now Available in Virtual Format** Each healthcare organization has a responsibility to protect not only their patients but their clinicians as well. The potential professional toll on clinicians is substantial as providing pandemic care threatens the emotional well-being of the workforce. This multi-phase workshop provides healthcare organizations with the knowledge and tools necessary to establish Peer Support teams using Second Victim concepts to address the increasing needs of all clinicians. Caring For Our Own Flyer

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Human Factors- The Road to High Reliability Webinar Series

September 16 @ 1:00 pm - 2:00 pm

Ever make an error? Did you wonder why it happened? Paul Misasi will explain why we make errors and how we can learn more about them by understanding human factors. Isolate the problem, gather the facts, and look at engineering system controls. Paul will discuss steps you can take to reduce medication errors and how to implement them at your agency. CLICK HERE TO LEARN MORE AND GET REGISTERED!

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Caring for Our Own

September 24 @ 12:00 pm - 1:30 pm
$399

**Now Available in Virtual Format** Each healthcare organization has a responsibility to protect not only their patients but their clinicians as well. The potential professional toll on clinicians is substantial as providing pandemic care threatens the emotional well-being of the workforce. This multi-phase workshop provides healthcare organizations with the knowledge and tools necessary to establish Peer Support teams using Second Victim concepts to address the increasing needs of all clinicians. Caring For Our Own Flyer

Find out more »

October 2020

Second Victim Program- The Road to High Reliability Webinar Series

October 21 @ 1:00 pm - 2:00 pm

Health care workers involved in an unanticipated patient event, a medical error, or a patient-related injury can become traumatized by the incident. Frequently these individuals feel personally responsible for the outcome experienced by the patient. In some cases, clinicians feel that they have failed the patient. They also second guess their clinical skills and knowledge base, wondering if they should even work in health care. Dr. Susan Scott provides an overview of how you can develop and implement a peer-to-peer…

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November 2020

Caring for Our Own Follow Up Session 1

November 12 @ 12:00 pm - 1:30 pm
$399

**Now Available in Virtual Format** Each healthcare organization has a responsibility to protect not only their patients but their clinicians as well. The potential professional toll on clinicians is substantial as providing pandemic care threatens the emotional well-being of the workforce. This multi-phase workshop provides healthcare organizations with the knowledge and tools necessary to establish Peer Support teams using Second Victim concepts to address the increasing needs of all clinicians. Caring For Our Own Flyer

Find out more »

Patient Safety Assessment- The Road to High Reliability Webinar Series

November 18 @ 1:00 pm - 2:00 pm

Have you ever heard that “culture eats strategy for breakfast?” What does that mean and why should you care? While strategy is essential, cutting-edge organizations continually work to improve their safety culture, which results in better patient care and a safer environment for patients and providers. Learn from Debby Vossenkemper and Colin Johnson as they share how systematically using the results of a patient safety culture survey continues to have a positive impact on entire organizations. CLICK HERE TO LEARN…

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December 2020

Communication and Transitions of Care- The Road to High Reliability Webinar Series

December 16 @ 1:00 pm - 2:00 pm

The breakdown of communication often leads to clinical errors and the delay of appropriate care. When information is lost or delayed, it can lead to poor outcomes and patient harm. One of the most common places where communication failures occur is during the patient hand-off. Krista Haugen will share how you can improve communications with other clinicians and within your organization to reduce errors. CLICK HERE TO LEARN MORE AND GET REGISTERED!

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January 2021

Caring for Our Own Follow Up Session 2

January 14, 2021 @ 12:00 pm - 1:30 pm

**Now Available in Virtual Format** Each healthcare organization has a responsibility to protect not only their patients but their clinicians as well. The potential professional toll on clinicians is substantial as providing pandemic care threatens the emotional well-being of the workforce. This multi-phase workshop provides healthcare organizations with the knowledge and tools necessary to establish Peer Support teams using Second Victim concepts to address the increasing needs of all clinicians. Caring For Our Own Flyer

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PSO Case Law: Ungurian v. Beyzman, et al., 2020 PA Super 105:

A recent Pennsylvania case shows how courts narrowly interpret the PSQIA, ignoring the D & A pathway and the clear language of the Final Rule. (Ungurian v. Beyzman, et al., 2020 PA Super 105). The cour

Joint Commission New Sentinel Event Alert 61: Managing the Risks of Direct Oral Anticoagulants:

The Center for Patient Safety wants to share this important harm-prevention advice from The Joint Commission and its Sentinel Event Alert: Managing the Risks of Direct Oral Anticoagulants. The Joint Commis

CPS Safety Watch/Alert – Culture Can Improve the Control of Multi-Drug Resistant Organisms:

Issue: A number of events reported co CPS’ Patient Safety Organization (PSO) demonstrate poor handoff communication about the patients’ infectious disease status Examples include: Patient with

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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.