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Second Victim Experience

September 10 @ 8:30 am - 3:00 pm


Dr. Susan Scott, Co-developer Second Victim Program

Led by progam co-developer, Dr. Susan Scott, this full day session provides insights into the experiences as well as interventions of support, and it provides instruction for each participant to return to their organization with the knowledge, skills, and techniques necessary to support and train their peers.

CPS supports the Second Victim Program as another component on the path to culture improvement. While we often focus on the impact on family members of patients experiencing an adverse event, the care of our providers following an event is equally important.

Who Can Benefit

When patients suffer an unexpected clinical event, health care clinicians involved in the care may also be impacted and are at risk of suffering as a “second victim”. Understanding this experience and recognizing the need for supportive interventions is critically important.

About Second Victims

Most health care providers adjust well to the multitude of demands encountered during an unexpected or traumatic clinical event. Providers often have strong emotional defenses that carry them through and let them “get the job done.” Yet sometimes the emotional aftershock (or stress reaction) can be difficult. Signs and symptoms of this emotional aftershock may last a few days, a few weeks, a few months, or longer.


September 10
8:30 am - 3:00 pm
Event Categories:


Center for Patient Safety


Mid-America Transplant
1110 Highlands Plaza Dr E #100,
St. Louis, MO 63110 United States
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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.