EMS Safety Culture Assessment

Developed in conjunction with the National Registry of EMTs (NREMT), our Safety Culture Assessment is designed specifically for EMS. The survey questions were tested extensively to ensure they are relevant and appropriate. The NREMT surveyed its registrants and received more than 32,000 responses that contributed to the psychometric testing and validation.

Read more about the CPS and NREMT findings in the Journal of Patient Safety: Psychometric Analysis of a Survey on Patient Safety Culture-Based Tool for Emergency Medical Services. 2018 Jun 11.

“The culture of an organization will either deter or drive the organization’s ability to accomplish its mission.  In EMS we discuss safety in our leadership huddles, attend safety seminars and safety presentations at conferences, but the most profound insight into our culture of safety can be achieved through introspection.  At Cox Health EMS, our use of the EMS FORWARD 360 has been crucial in understanding how our staff view safety and our efforts to improve it.  The information learned has been invaluable to our ability to enhance the safety of our organization for staff and patients.” – Mark Alexander, CoxHealth EMS

Download our EMS Culture Assessment flyer and take the guesswork out of your safety culture.

Our assessment provides a measurable snapshot in time of your agency’s culture. Changing your organization’s culture is a significant undertaking and an important first step is knowing the current state, and having a reliable way of measuring any changes over time.


“It can be daunting, not to mention uncomfortable, to ask for feedback that directly reflects on the job you are doing as a leader, but you have to do it. You can’t impact what you don’t know, and you won’t know unless you ask!” – Jennifer Fletcher, Air Evac

“This survey helped me to recognize that there are other very important non-compensation factors that go into retention and recruitment.”John Romeo, St. Charles County Ambulance District



Any organization. Anywhere. No matter where you are located, or how geographically diverse your organization may be, we have the experience to support your needs.

Relax! We’ve got this. The Center for Patient Safety truly partners with your organization throughout the assessment process. The cost includes a consult with us to walk you through results across multiple categories, answer any questions you have, and provide counsel on how to present those findings to your team. We show you your strengths, your weaknesses, how you compare to others, and how you can prioritize next steps. The safety culture assessment process is more than just administering a survey.

We are with you. We walk with you through the entire process. You can be as involved as you want to be. Our goal is for you to have a successful assessment by getting the correct information with actionable insight to make change.

Pick your own dates. You get to choose when your survey starts and ends. We’ll extend your survey if needed to make sure you reach your target response rate.

Any device. Anywhere. By default, surveys are accessible from any device. With CPS, organizations achieve more than a 10% increase in their responses over previous methods, and average a 70% response rate.

Assessment results are confidential, but we aggregate information to provide benchmarks. This allows you to see where your agency stands in comparison to national averages and to organizations of similar size and type. Results will be shared with your organization’s leadership, and it is up to you how much you want to share further with others within your organization or any external partners.


Download a copy of the EMS assessment.
“We need to know where we stand today, and the organization’s perspective on our efforts, to know where to go tomorrow.  The survey will help describe the current state, and give us an opportunity through our improvement plans to envision our future.  Unless you ask, how can you really know where you stand?”Ben Abes, Lee County EMS

About the Center for Patient Safety (CPS): For more than 13 years, CPS has been committed to improving safety for both patients and providers. We are an independent not-for-profit organization with a mission to reduce preventable harm. We are a federally-recognized patient safety organization that serves all healthcare providers, including EMS agencies and hospitals, in their efforts to measure, analyze and improve safety.


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.