LEARNING…to improve culture and safety

A strong cultural foundation that supports communication, teamwork, and leadership may be the most important step to improving patient safety in any environment. The Center provides valuable diagnostic tools and evidence-based programs to monitor and improve teamwork and communication among doctors, nurses, paramedics, and other members of the healthcare team. Culture assessment services are available for hospitals, EMS, physician offices and long-term care facilities, in addition to training on implementation of culture programs. Services include:
  • Survey on Patient Safety Culture™: surveys to assess the safety culture of the organization
  • Just Culture: training and support for Just Culture, a program that improves an organization’s response to system safety issues and staff behavioral choices
  • Comprehensive Unit-Based Safety Program (CUSP): training and collaboration in the implementation of teamwork and performance improvement
  • Resources and services to support safety culture, including comprehensive training and education
[contact-form-7 id="4" title="About us Contact form"]


Are Paramedics Ignoring Hand Hygiene?:

“Many paramedics ignore hand hygiene rules, study finds” A new study looked at hand hygiene practices of paramedics from Finland, Sweden, Denmark and Australia.  The study was featured in Health Daily

2018 EMS World Expo Sessions:

The Center for Patient Safety will be actively participating at EMS World Expo next week.  The conference is described as “the largest EMS-dedicated event in the World”. EMS World Expo, h­osted in pa

Just Culture, It’s the Secret Sauce When It Comes to Patient Safety:

  “We don’t make mistakes here.” That’s what the Chief of an Emergency Medical Services (EMS) agency told us recently when discussing patient safety. On the surface, the comment might seem con

Read More


The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.