Benefits of a Patient Safety Organization (PSO)

Center for Patient Safety PSO Services and Benefits

The Center for Patient Safety has been a federally-designated Patient Safety Organization (PSO) since 2009, providing PSO services to healthcare providers in hospitals, ambulatory surgery centers, ambulance services (EMS), medical offices, and, since 2013, nursing homes.

Participating in the Center’s PSO begins with an agreement. Center PSO participants receive the following benefits and services:

  • Federal legal and confidentiality protections for designated quality and safety improvement work not otherwise protected by attorney-client privilege or peer review protections
  • Educational webinars to increase your knowledge and understanding of working with the PSO
  • Guidance on developing your service’s policies for working with the PSO and assistance with setting up your Patient Safety Evaluation System (PSES)
  • Integration of PSO and patient safety activities with a network of providers across the continuum of care, including ambulatory surgery centers, ambulance services and nursing homes
    • A secure, confidential data entry platform for entry, analysis, and reporting of adverse events, near misses and unsafe conditions
    • Secure collaboration and communication between the CPS and PSO participants
    • Organization-specific reports for analysis and comparisons
    • Optional electronic upload of data from internal event reporting systems
  • One-on-one consultation from experts in patient safety for PSO reporting and other patient safety topics
  • Access to national patient safety sharing and networking opportunities, including regional and statewide data collection and learning
  • Resources to help you assess your agency’s culture of safety and learn what actions can improve the safety culture (Just Culture, Safety Culture Surveying, etc.)
  • Discount on automated, enhanced survey on patient safety culture services and reports to meet annual safety culture requirements and improvement needs
  • Option to submit de-identified data to a national patient safety database for utilization in national quality and safety reports
  • Access to the CPS customized online data platform, ShareSuiteAccess to CPS exclusive PSO resources (education and training, password-protected web site with PSO resources, ShareSuite User Guide, PSO Toolkit containing templates and PowerPoint templates to assist in PSO implementation at your organization and more)Private invitation to an
  • Annual PSO Participant Day for networking, sharing and learning among PSO participants


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.