• Established in 2005
  • Created to serve as a hub for collaboration among stakeholders to improve the safety of care
  • Became one of the first federally-listed PSOs in November 2008
  • Provides solutions and resources to improve patient safety and quality of healthcare delivery
  • Collaborates with providers, physicians, purchasers, consumers and government
  • Founding Members of the Center are the Missouri Hospital Association, Missouri State Medical Association, and Primaris

WorkWithTheExperts-wThe Center, established in 2005, is an independent, not-for-profit organization dedicated to promoting safe and quality healthcare through the reduction of medical errors.

We envision a healthcare environment safe for all patients and healthcare providers, in all processes all the time. We strive to lead the industry in providing timely solutions and resources to improve patient safety and the quality of healthcare delivery.

The Center serves as a central resource and facilitator to improve the safety and quality of care provided to citizens through a collaborative approach to education, information, resource sharing and learning.

Serving as a hub and coordinator for healthcare providers, government agencies, the public and others with an interest in improving patient safety, the Center recognizes that collaboration and sharing leads to a better understanding of how to improve the safety and quality of healthcare delivery.

At the Center, our focus is on learning what medical errors occur, why they occur and how to prevent patient harm. We emphasize the importance of culture in promoting safe systems of care, culture that supports individualized care, teamwork and communication.

Organizations that work with the Center for Patient Safety



A strong cultural foundation that supports communication, teamwork, and leadership may be the most important step to improving patient safety in any environment. The Center provides valuable diagnostic tools and evidence-based programs to monitor and improve teamwork and communication among doctors, nurses, and other members of the healthcare team.

Culture assessment services are available for hospitals, EMS, physician offices and long-term care facilities, in addition to training on implementation of culture programs. Services include:

  • Survey on Patient Safety Culture
  • Just Culture
  • Comprehensive Unit-Based Safety Program (CUSP)

PSO Solutions
As a federally-designated Patient Safety Organization (PSO), the Center for Patient Safety supports and encourages health care providers to share information about vulnerabilities in the health care system that can lead to medical mistakes and patient harm. By learning what adverse events occur, why they occur and how to prevent them, as well as sharing that learning, we support efforts to reduce medical mistakes and patient harm.

The Center's PSO services offer a seamless way for licensed healthcare providers to work collaboratively to learn how to reduce serious events and patient harm within the federal confidentiality and privilege protections of the federal Patient Safety and Quality Improvement Act of 2005.


The Center for Patient Safety's vision is "a health care environment safe for all patients and healthcare providers, in all processes, all the time".


The Center for Patient Safety's mission is "to be a leader in providing solutions and resources to improve patient safety and the quality of health care delivery by conducting activities in collaboration with healthcare providers, physicians, purchasers, consumers and government".


The Center for Patient Safety, is a private, not-for-profit corporation dedicated to fostering change throughout the nation's health care delivery systems and across the continuum of care. It was established by the Missouri Hospital Association (MHA), the Missouri State Medical Association (MSMA) and Primaris in response to recommendations from the Governor's Commission for Patient Safety.

Founding Members 3-w

  • Methods and activities employed or promoted by the Center will be non-punitive in nature
  • The Center will focus on culture, system and process changes
  • The Center will focus its efforts to achieve continuous improvements in patient safety and health care quality
  • The Center's methods and activities will be evidence-based
  • The Center will identify and share best practices that are proven effective, being sensitive to resource requirements
  • The Center will use its resources to provide an informed response to legislative, regulatory and accreditation patient safety related draft requirements and standards as appropriate
  • The Center will promote responsible and accountable public education
  • The Center will rely on stakeholders, participants in Center activities and members for patient safety data and information
  • The Center will promote collaboration and consensus seeking in its activities
  • The Center will advocate for implementation of proven patient safety initiatives
  • The Center will promote and advocate for voluntary, confidential adverse event reporting to promote learning from the data and sharing of improvement strategies that will lead to prevention of adverse events


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.