CPS PSO Benefits and Services

What can you expect?

Is the Center for Patient Safety PSO right for you?

CPS has been a federally-designated Patient Safety Organization (PSO) since 2009, and we’ve been working to improve patient safety since we opened our doors in 2005. We are one of the largest and most active PSOs in the country with an enhanced focus on patient safety. We make participation affordable to encourage participation.

We can minimize your time commitment to join our PSO.  We’ve developed an onboarding program that we will customize to fit your organization’s needs. Our expert team members will walk you through every step.  You’ll have direct, ongoing communication with our Patient Safety Expert and all the tools you need to implement quickly and efficiently.  The sooner you join, the sooner you can begin receiving the benefits of participation!


We work with thousands of providers across the country, and across the continuum of care, every day and we have the experience and knowledge to help you set up everything you need to become an active member in our PSO.  See who we work with.

Stars Blue

“Working with the Center for Patient Safety has been a pleasure for SSM Health. They worked with our IT department to map data from our event reporting system to VergeHealth. Resulting in seamless reporting.”


CPS works across the continuum of care 

You can be certain that we have a team member with expertise in your area. Our dedicated team of patient safety experts are here to make the process easy.

We work with:

  • health systems (varied providers)
  • hospitals
  • long term care
  • home care and hospice
  • emergency medical services (EMS)
  • medical offices, physicians and physician groups
  • ambulatory surgery centers
  • pharmacies
  • telehealth
  • vision groups
  • other Patient Safety Organizations (PSOs) through consultative services and toolkit

How to find out more about your participation with the CPS PSO

  1. Contact us. Simply complete the form at the bottom of this page and one of our patient safety experts will contact you. We may need to set up a quick call to learn more about your organization.
  2. Proposal. If we both agree that your organization is a good match for the CPS PSO, we’ll provide a proposal for services that outlines our fee structure and service commitment to you.

How to join the CPS PSO

Once the decision is made to join, we’ll walk you through the implementation process. Implementation can take anywhere from a few days to several months:

  1. Contract.  You’ll need an agreement with CPS for PSO services. Our staff will assist you with understanding the contract and our services.
  2. Policy.  Developing policies that support your work with the PSO is critical. We have templates and staff to assist you.
  3. Share.  Once your policies are complete, you’ll be ready to share and learn!

What does it cost to participate with the CPS PSO?


Most PSOs charge for participation, others may build it in to a suite of services. CPS is a not-for-profit organization, dedicated to improving patient safety. Our annual charge is minimal and varies by provider. For hospitals, the cost is based on staffed beds. For other, smaller provider groups, a flat rate is available. As a PSO participant, you receive additional discounts and offers on our culture services, including the safety culture assessment and culture training programs.

Complete the form below to find out more about our PSO services or get an estimate for your organization.

Stars Blue

“I am new to the PSO, and was given the opportunity to ask questions. The objectives of the PSO were also explained in depth to me. I was able to be walked through the computer program. The assistance with everything was much appreciated.”


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.