CPS PSO Resources and Toolkit

Center for Patient Safety
Patient Safety Organization
Resources and Toolkit
For Hospitals and Ambulatory Surgery Centers




Purchase includes one one-hour Webinar to review content and consultation

1. Background and Overview of the Patient Safety and Quality Improvement Act of 2005 (PSQIA) and Key Aspects of Participation with a Patient Safety Organization (PSO)

Provides background information relative to the PSQIA as well as step-by-step guidelines on how to establish and define your PSES, PSWP, PSES workgroup as well as other details important for PSO participants to understand.

2. PSO Policy Template

This template provides guidance to help organizations develop effective policies that identify what should be included in their Patient Safety Evaluation System, define Patient Safety Work Product, and identify workgroups and committees that will be part of their PSES. Effective policy development is critical for successful and active participation with a PSO.

3. Confidentiality Form

This template provides guidance for organizations to document a commitment of confidentiality for their workforce, including workgroup and committee members that are part of the organization’s PSES who will have access to identifiable PSWP, to comply with confidentiality requirements of the PSQIA.

4. PowerPoint Templates for Education of Key Audiences

The following templates can be customized to help organizations educate each of these key audiences on the basics of the PSQIA and PSO participation.

  • Executives leaders in your organization that need to know more about PSO participation and its benefits and requirements
  • Workforce employees that need to be aware of the PSQIA and general information about PSO participation
  • PSES workgroup members of committees that discuss quality and safety data and information within the organization’s PSES

5. Crosswalk for HACs and SREs

This is a reference of the hospital-acquired conditions and serious reportable events cross-walked to the AHRQ’s PSO Common Data Format categories.


As one of the first and most experienced PSOs in the nation, the CPS has staff who can work with your organization to get maximum benefit from actively engaging with a PSO. Our staff has expertise in patient safety and clinical care; quality, risk and claims management; and healthcare research and data analysis. Our PSO was built with a strong team-based structure to provide a flexible and deep pool of resources. The CPS’s programs integrate adverse event reporting with safety culture education, training, surveying,analysis and facilitation of clinical collaboratives.

Our experts offer education, training and consultative services. Let us know how the CPS can best meet your organization’s needs:

Location Options: CPS staff can come on-site to meet one-on-one or with designated groups at your location, hold sessions via Webinar or hold consultative calls by telephone with designated individuals at your organization.

Available topics: Any of the following topics or combination of topics can be addressed to meet your organization’s needs

  • The Patient Safety and Quality Improvement Act of 2005
  • Key Components of the Patient Safety and Quality Improvement Act of 2005 PSOs, PSES, PSWP and Confidentiality
  • Establishing a Patient Safety Evaluation System (PSES)
  • Defining Patient Safety Work Product (PSWP)
  • Ensuring Confidentiality and Security of PSWP
  • Submitting, Reporting, Analyzing and Using PSO Data
  • Establishing Safe Tables to Share Learning and Strategies to Reduce Errors
  • Key Aspects Successes and Challenges of Establishing a Patient Safety Organization Key Components of a Successful Safety Culture Survey, including Analysis

PRICING – email CPS for more information


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.