CPS PSO Participation

What to expect after contracting with CPS

Once your agreement is executed, you’ll immediately have access to the following CPS PSO benefits and services:

  • Federal legal and confidentiality protections for designated quality and safety improvement more expansive than attorney-client privilege or peer review protections
  • Educational opportunities to maximize the benefit of working with a PSO
  • Patient safety education opportunities to increase awareness of best practices and improvement opportunities via webinars, newsletters, safety alerts and watches, huddles, etc
  • One-on-one guidance setting up your Patient Safety Evaluation System (PSES)
  • Guidance on developing your organization’s policies for working with the PSO
  • Integration of PSO and patient safety activities with a network of providers across the continuum of care, including hospitals, EMS, ASCs, medical offices, LTC, home health and hospice, and pharmacies
  • A secure, confidential data entry platform for entry, analysis, and reporting of adverse events, near misses and unsafe conditions
  • Secure collaboration and communication between the CPS and PSO participants
  • Electronic upload of data from internal event reporting systems
  • One-on-one consultation from experts in patient safety for PSO reporting and other patient safety topics
  • Access to national patient safety sharing and networking opportunities
  • Resources to help you assess your organization’s culture of safety and identify ways to improve (Just Culture, Safety Culture Surveying, etc.)
  • Option to submit de-identified data to a national patient safety database for utilization in national quality and safety reports
  • Access to the CPS customized online data platform, includes frontline entry option (supported by Verge Health)
  • Access to CPS exclusive PSO Toolkit containing templates and PowerPoint templates to assist in PSO implementation

Additional Resources:

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“Our work with the CPS PSO has far exceeded our expectations…The CPS PSO provided much needed assistance in creating our work processes”






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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.