The Center for Patient Safety supports the CUSP program to improve communication and culture at the department level. Our standard program walks you through all of the steps to implement the program at your organization(s) and provides plenty of customization opportunities to the program fit your needs.
Find out more about CUSP at AHRQ.gov
CPS currently supports CUSP education and programs for:
Complete the form below to find out more about our CUSP services or get a cost estimate for your organization.
BASICS OF CUSP
The Comprehensive Unit-based Safety Program (CUSP) is a structured strategic framework for safety improvement that integrates communication, teamwork, and leadership to create and support a culture of patient safety that can prevent harms. The program features: evidence-based safety practices, staff training tools, standards for consistently measuring infection rates, engagement of leadership, and tools to improve teamwork among doctors, nurses, and other members of the health care team. CUSP was developed by Johns Hopkins Hospital, a national leader in patient safety implementation.
OVERVIEW
SERIES DESIGN
STANDARD SERIES CURRICULUM
(subject to change based on client needs)
MONTH ONE – Overview of CUSP
Forming a CUSP team
Executive engagement
Science of Safety Education
MONTH TWO – Staff Safety Assessment
Measuring Unit Culture, includes CPS administration of a Survey on Patient Safety (SOPS) culture
MONTH THREE – Learning from a Defect, Part 1
Tips on achieving 60% response rate on SOPS
Prioritizing defects
Example defects
MONTH FOUR – Learning from a Defect, Part 2
Sharing results of SSA
Learning from Defects (LFD) tool
Case Summary tool
MONTH FIVE – Survey on Patient Safety (SOPS) Culture Results Analysis
How to interpret the SOPS results
Action planning based on results
MONTH SIX – Introduction to CUSP Team Tools
(Customized for Client Needs)
OPTIONAL MONTHS
SEVEN TO TWELVE – CUSP Communication & Teamwork Tools
Complete the form below to find out more about our CUSP services or get a cost estimate for your organization.
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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.