IHI Releases White Paper – “Sustaining Improvement”

January 24, 2017    |   By: Eunice Halverson, MA, CPPS

IHI recently released a white paper called “Sustaining Improvement”.  A great case study is included in the Appendix from Saskatchewan Health Quality Council, who uses a tool called SAFER to help front-line staff consistently improve patient safety:

Stop: Stop if staff see anything unsafe.

Assess: Assess the situation. Ask for support from other staff, supervisors, or leaders.

Fix: Fix the unsafe situation if they can.

Escalate: If they cannot fix the situation, escalate the concern to the next person in the chain of command.

Report: Report unsafe situations, environments, and practices, including “near misses” and incidents resulting in harm to patients or staff.

Download white paper here.

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