AHRQ Communication and Optimal Resolution Toolkit

June 21, 2016 | By: Alex Christgen, BS, CPPS, CPHQ

AHRQ has released a very useful toolkit to help health care providers communicate with patients/family members after an unexpected event that caused harm. The “Communication and Optimal Resolution” (CANDOR) toolkit includes step-by-step guidance, forms, videos and other resources to assist providers through the entire process, beginning with identification of an error to resolution with those involved.

Download the free toolkit here.

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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.