Physicians and Medical Offices

Man with doctor-wThe Center for Patient Safety offers a variety of services for physicians and medical offices.

The Center for Patient Safety (CPS) focuses on protecting, learning and preventing adverse events to improve healthcare quality and safety and reduce patient harm across the healthcare continuum.  CPS works with all healthcare providers including EMS, hospitals, LTC, home care, medical offices, and pharmacies.  CPS offers Patient Safety Organization (PSO) services and patient safety improvement resources with a focus on safety culture, in addition to valuable education and training.  CPS is excited to lend our voice and offer our services and resources to healthcare providers and consumers, continuing our successful efforts to improve healthcare quality and safety and reduce patient harm.

Protecting

As a federally listed Patient Safety Organization (PSO), CPS offers federal protections and confidentiality privileges to healthcare providers that work with CPS to collect information on adverse events.  The event information is aggregated and lessons learned are shared among all providers for the purpose of improving patient care.  Under federal legislation, CPS offers protection and confidentiality to healthcare providers that work with CPS allowing for open reporting and sharing that leads to prevention.

Learning

CPS has leading patient safety experts that monitor industry trends and patient safety topics, and CPS analysts review events submitted to the PSO for the most up-to-date lessons learned in healthcare.  Best practices are quickly distributed to healthcare providers via email, blog, social media and, for urgent issues, safety watches and alerts.

Preventing

Preventing adverse events to the greatest extent possible can only occur when a safety culture exists and supports the open discussion of occurring events and the implementation of best practices.  CPS supports the creation and maintenance of a safety culture and offers services to measure and improve healthcare culture, such as a safety culture survey, Just Culture training, CUSP education, and more.  Education and training opportunities are encompassed in the Center for Patient Safety's PSO work, clinical collaboratives, educational webinars, patient safety awareness week support, and annual conferences.

PSO Services
Culture Services

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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.