Survey on Patient Safety – Hospitals Webinar

Culture impacts everything we do.  And it’s no different in health care organizations.  The strongest cultures support employee engagement, promote open communication and the sharing of mistakes to foster improvement.

Learn about how the Center’s survey administrative survey can save you time and money and why measuring your culture is so important to improve patient safety.

The Center for Patient Safety is hosting a webinar to share information and answer questions on how taking the Survey on Patient Safety can help you improve patient safety:

Benefits of CPS Safety Culture Survey Services:

  • Deepest feedback reports in the industry!
  • Comprehensive reports at the organization and department-level!

SAVE TIME & MONEY! Save 30+ hours of administrative time.  You’ll need about 2 hours for the entire process and we’ll take care of the rest!

  • ACCESSIBLE – online, anonymous survey with access via computer, smart-phone, tablet, etc
  • DATA ANALYSIS – data is analyzed for you
  • SUPPORT – we’ll talk with you about your results and guide you to your next steps

April 18th, 2017  from 12-1pm (Central)

REGISTER HERE!!

Hospital PSO 101 – What you should know

The Center for Patient Safety is hosting a webinar to share information and answer questions on how joining a PSO can help you meet the requirements of the new CMS regulation for requirements under the Affordable Care Act by January 2017:
1. Learn the benefits of joining a Patient Safety Organization (PSO)
2. Learn how joining a PSO can support your patient safety efforts
3. Learn how the PSO protections can apply to your organization
This webinar is open to healthcare professionals in hospitals with a desire to improve patient safety and reduce patient risk, including professionals working in quality, risk, patient safety, quality improvement, and legal staff, executive leaders, and outside counsel and consultants for hospitals or health systems.

Tuesday, July 11 from 12-1pm Central

REGISTER HERE!!

Patient Safety: A Practical Approach from CPS Experts

The Center for Patient Safety works with providers across the care continuum to implement practical and creative solutions to improve patient safety. Join us as we share our expertise on topics like the patient safety culture assessment, culture strategies, improvement best practices, PSOs, and more. We’ll share tips and science to give you a boost in your improvement efforts.

To register, Click Here.

Patient Safety: A Practical Approach from CPS Experts

The Center for Patient Safety works with providers across the care continuum to implement practical and creative solutions to improve patient safety. Join us as we share our expertise on topics like the patient safety culture assessment, culture strategies, improvement best practices, PSOs, and more. We’ll share tips and science to give you a boost in your improvement efforts.

To register, Click Here.

EMS Patient Safety Boot Camp

Designed to develop your internal champions, this program is geared towards EMS leaders, educators and others who have a passion for safety. The CPS Patient Safety Boot Camp is a one of kind, hands-on workshop that educates attendees on patient safety foundations and theories. The program builds the framework and understanding of patient safety that concludes with a customized patient safety plan for attendees.

Click here to learn more

TARGET AUDIENCE
Designed for early adopters and innovators who take safety seriously, The Patient Safety Boot Camp is a must for EMS leaders, educators and others who have a passion for safety.

DATE
Tuesday, March 14, 2017
Click here to register

COST
$60 per person

LOCATION
Lee County Emergency
Operations Center
2675 Ortiz Ave
Fort Myers, FL 33905

GUEST SPEAKER
Peter Antevy, MD

 

Long Term Care PSO 101 – What you should know

The Center for Patient Safety is hosting a webinar to share information and answer questions on how joining a Patient Safety Organization (PSO) can help you improve your resident safety:

• What are the benefits of joining a PSO?
• How can a PSO support your patient safety efforts?
• How can PSO protections apply to your organization?

This webinar is open to healthcare professionals in LTC with a desire to improve patient safety and reduce patient risk, including professionals working in quality, risk, patient safety, quality improvement, and legal staff, executive leaders, and outside counsel and consultants for long term care or health systems.

REGISTER HERE!!

After registering, you will receive a confirmation email containing information about joining the webinar.

Florida Supreme Court’s opinion in Charles vs. Southern Baptist

A note to CPS’ participants and friends:

The Florida Supreme Court has adopted a restrictive interpretation of the PSQIA as it relates to Florida’s risk management and discovery laws.   Charles vs. Southern Baptist analyzes the relationship between the Patient Safety and Quality Improvement Act (the Act) and Florida laws that govern the development and protection of patient safety and quality material.  The Court’s opinion is available here.

Providers in Florida need to get local legal advice about the extent of the state law impact on their safety and quality work, as this is the first step in applying Charles.   Though the decision has no direct impact in other jurisdiction, it will be part of the ongoing discussion about PSO protections, so it is important to understand it. The key facts:

  • Florida has very specific requirements for hospital risk management, including staff licensure and submission of certain incident reports to the state.   The statute also requires the hospital to gather information via incident reports that may not be reported to the state, but which is necessary to carry out the mandated activities.
  • The discovery request specifically asked for reports prepared pursuant to parts of the statute.
  • The court recognized the applicability of the Patient Safety Act and accepted that the hospital had a PSES and that the information was utilized appropriately in that context, and therefore would be protected PSWP except for the state risk management and reporting requirements.
  • The court found that the need to gather the information under state law and to report some of it precluded it from being protected PSWP.

 

The Court held that patient safety work and the related reports, when required by state law, could not be PSWP, using the same analysis put forth by AHRQ in its Guidance last year. (AHRQ Guidance document available here.) Because the Charles information was collected or maintained for a purpose other than submission to a PSO or for dual purposes, the Court held it is excluded from the definition of PSWP contained in the PSQIA and the final rule.

This finding (that the requested information was not protected PSWP) is important when examining the next issue, whether the PSQIA pre-empts Florida Amendment 7. That provision eliminates any protection for “any records made or received in the course of business by a health care facility or provider relating to any adverse medical incident.”  This discussion won’t delve into the detailed interaction of the PSQIA definitions and Amendment 7, though the relationship is complicated.  The important thing for PSOs and their participants in other states is the Florida Court’s somewhat gratuitous finding that the PSQIA could not supersede or pre-empt Amendment 7.

CPS doesn’t recommend that its PSO participants assume that Amendment 7 has pre-empted the PSQIA. There are several reasons why PSO participants should not view this as established doctrine (or in non-legal parlance, a “done deal”):

  • The Court’s pre-emption finding may well be dicta–an opinion stated by a court that is not necessary for its decision.  Dicta can be informative, but carries little true weight as precedent.  Viewed narrowly, this is just the Florida Supreme Court stating its opinion where it doesn’t really matter.
  • The Florida finding directly contravenes language in the PSQIA (Section 922): ‘‘(a) PRIVILEGE.—Notwithstanding any other provision of Federal, State, or local law, and subject to subsection (c), patient safety work product shall be privileged.”  This sets up a potential US Supreme Court appeal.  The US Supreme Court could either (1) accept the case and decide the pre-emption question or (2) find that the Florida Court’s statement was dicta and did not raise a real issue.

Applying Charles:

CPS has always advised its participants to divide their safety and quality work into 3 categories:

  1. Reports that have to be submitted under state or other federal law,
  2. Work that is required to be done and related documents that must be generated but not reported under state or other federal law, and
  3. Work that is not required by other law.

 

Under Charles, documents produced to meet an independent state law requirement (Category 1) are not eligible to be PSWP. Work product that results from other state-required activities (Category 2) is in a gray zone and the answer may depend on state law and how you have structured the work.  If you have questions, contact CPS.  Review your mandatory activities and reports (bullets one and two above) and design your PSES to include work that is done outside those categories. Your PSES can always consider non-PSWP; the deliberations and analysis within the PSES can be protected, but the non-PSWP work product cannot.

There remains an open issue of admissibility in court for any of this information.  That is another fight for another day.

CPS will keep you advised of new developments.

CPS will keep you advised of new developments.

 

Survey on Patient Safety – Hospitals Webinar

Culture impacts everything we do.  And it’s no different in health care organizations.  The strongest cultures support employee engagement, promote open communication and the sharing of mistakes to foster improvement.

Learn about how the Center’s survey administrative survey can save you time and money and why measuring your culture is so important to improve patient safety.

January 19th, 2017  Registration URL: https://attendee.gotowebinar.com/register/6869850183608418820

The Center for Patient Safety is hosting a webinar to share information and answer questions on how taking the Survey on Patient Safety can help you improve patient safety:

Benefits of CPS Safety Culture Survey Services:

  • Deepest feedback reports in the industry!
  • Comprehensive reports at the organization and department-level!

SAVE TIME & MONEY! Save 30+ hours of administrative time.  You’ll need about 2 hours for the entire process and we’ll take care of the rest!

  • ACCESSIBLE – online, anonymous survey with access via computer, smart-phone, tablet, etc
  • DATA ANALYSIS – data is analyzed for you
  • SUPPORT – we’ll talk with you about your results and guide you to your next steps

LTC Safety Culture Assessment

Culture impacts everything we do.  And it’s no different in health care organizations.  The strongest cultures support employee engagement, promote open communication and the sharing of mistakes to foster improvement.

Learn about how the Center’s survey administrative survey can save you time and money and why measuring your culture is so important to improve patient safety.

Tuesday, November 1st from 1-2pm (Central) – REGISTER

The Center for Patient Safety is hosting a webinar to share information and answer questions on how taking the Survey on Patient Safety can help you improve patient safety:

Benefits of CPS Safety Culture Survey Services:

  • Deepest feedback reports in the industry!
  • Comprehensive reports at the organization and department-level!

SAVE TIME & MONEY! Save 30+ hours of administrative time.  You’ll need about 2 hours for the entire process and we’ll take care of the rest!

  • ACCESSIBLE – online, anonymous survey with access via computer, smart-phone, tablet, etc
  • DATA ANALYSIS – data is analyzed for you
  • SUPPORT – we’ll talk with you about your results and guide you to your next steps

For additional information visit our website.

EMS Just Culture Training

The EMS Jucode-3-jc-classst Culture training courses are structured toward the providers of emergency medical services and focus on the challenges of the pre-hospital environment. Attendees learn the five skills of Just Culture, the unique differences between Human Error, At Risk Behavior and Reckless Behavior, and the duties owed by each of us to one another. Creating an open and learning culture applies to risk mitigation and error prevention. This course is a must have for those interested in creating a safer environment for our patients, our staff and the citizens in the communities we serve.

Ameristar Casino Resort Spa
One Ameristar Blvd.
St. Charles, MO 63301

For registration information visit – http://emed.wustl.edu/code3co

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RESOURCES:

The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.