LEARNING…to improve culture and safety

A strong cultural foundation that supports communication, teamwork, and leadership may be the most important step to improving patient safety in any environment. The Center provides valuable diagnostic tools and evidence-based programs to monitor and improve teamwork and communication among doctors, nurses, paramedics, and other members of the healthcare team. Culture assessment services are available for hospitals, EMS, physician offices and long-term care facilities, in addition to training on implementation of culture programs.

Services include:

  • Survey on Patient Safety Culture: surveys to assess the safety culture of the organization
  • Just Culture: training and support for Just CultureTM, a program that improves an organization’s response to system safety issues and staff behavioral choices
  • Comprehensive Unit-Based Safety Program (CUSP): training and collaboration in the implementation of teamwork and performance improvement
  • Resources and services to support safety culture, including comprehensive training and education

get in touch

Interested in the following healthcare provider types:

EMSLTCASCHome HealthPharmacyHospitalMedical Office/Physician

Interested in the following patient safety opportunities:

PSO ServicesCulture AssessmentCulture EducationPatient Safety EducationSpeaking Engagement



Lee County EMS is awarded the EMS Patient Safety First Award Left to Right – Field Training Officer Fred Jackson, EMS Chief, Ben Abes, Capt. Colin Johnson (Patient Safety Team Leader), Lt. Shane Rackliff

EMS Week:

The Center for Patient Safety would like to recognize all EMS professionals during EMS Week. We thank you for your committed service to others and the difference you make every day.

CPS Contributes to AHRQ “Stories from the Field”:

  FROM AHRQ’s “STORIES FROM THE FIELD”: Emergency medical services (EMS) play a critical role in the Nation’s health care delivery system and provide emergency medical care in

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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.