CUSP Services

About the Comprehensive Unit-based Safety Program (CUSP)

CUSP is a structured strategic framework for safety improvement that integrates communication, teamwork, and leadership to create and support a culture of patient safety that can prevent harms. The program features: evidence-based safety practices, staff training tools, standards for consistently measuring infection rates, engagement of leadership, and tools to improve teamwork among doctors, nurses, and other members of the health care team. CUSP was developed by Johns Hopkins Hospital that has been a leader in patient safety implementation in the nation.

BASICS OF CUSP

Overview

  • A six-month course designed to assist hospitals in implementing the CUSP to prime teams for success in clinical safety improvement projects.
  • The course is appropriate for large and small facilities, and any department within a healthcare facility due to its flexibility and the benefits of learning CUSP essentials without having to fully commit to a specific clinical improvement project.
  • The course guides participants through the process of creating a unit or department-based CUSP Team, evaluating the patient safety culture, educating staff on the science of safety, and identifying and solving defects.
  • The course provides insights to teams about how the elements of CUSP are essential to laying the groundwork for successful clinical and other improvement projects.
  • The course’s target audience is front-line managers and bedside caregivers who will lead or be a member of unit-based CUSP teams to improve teamwork and communication on their respective unit.
  • An optional second 6-month course, CUSP Communication & Teamwork Tools, is designed to assist established CUSP teams in implementing what was learned in the Basics of CUSP customized to meet the needs of the client, including any or all of the following: multidisciplinary rounds, daily goals, structured huddles, and other communication and teamwork processes.

SERIES DESIGN

  • Series of six monthly webinars and teleconferences for each course, Basics of CUSP and CUSP Communication & Teamwork Tools.
  • Curriculum for the Basics of CUSP course designed around the essential elements of CUSP, beginning with an overview and progressing through learning from defects.
  • Curriculum for the six-month course, CUSP Communication & Teamwork Tools provides further learning and practice in using communication and teamwork tools learned in the Basics of CUSP course.
  • Pre-session activity and post-session follow-up to monitor team progress, integrate feedback into course content, and ensure active engagement of participants.
  • Administration of the Survey on Patient Safety (SOPS) by the Center for Patient Safety. OPTION: Analysis and integration of SOPS results for facilities that have already administered the SOPS.

CURRICULUM

(subject to change based on client needs)

MONTH ONE – Overview of CUSP
Forming a CUSP team
Executive engagement
Science of Safety Education

MONTH TWO – Staff Safety Assessment
Measuring Unit Culture

MONTH THREE – Learning from a Defect, Part 1
Tips on achieving 60% response rate on SOPS
Prioritizing defects
Example defects

MONTH FOUR – Learning from a Defect, Part 2      
Sharing results of SSA
Learning from Defects (LFD) tool
Case Summary tool

MONTH FIVE – Hospital Survey on Patient Safety Results Analysis
How to interpret the SOPS results
Action planning based on results

MONTH SIX – Introduction to CUSP Team Tools     
(Customized for Client Needs)

OPTIONAL MONTHS:  SEVEN TO TWELVE – CUSP Communication & Teamwork Tools

 

CONTACT US FOR MORE INFORMATION

Previous initiatives include:

Basics of CUSP
CUSP Communication and Teamwork
CUSP/Stop BSI
CUSP/Stop CAUTI

 

Jul
28
Tue
2015
all-day CPS Exhibiting at Missouri EMS C...
CPS Exhibiting at Missouri EMS C...
Jul 28 – Jul 31 all-day
CPS Exhibiting at Missouri EMS Conference and EXPO - Visit Lee Varner!
Missouri EMS Conference and EXPO 2015 Missouri EMS Conference & EXPO When Tuesday, July 28, 2015 – Friday, July 31, 2015 Where Branson Convention Center Branson, Missouri 200 Sycamore Street Branson, Missouri 65616 USA View Event Summary View Event Agenda Registration Deadline Thursday, July 30, … Continue reading
Jul
30
Thu
2015
12:00 pm The Changing PSO Landscape: Lega...
The Changing PSO Landscape: Lega...
Jul 30 @ 12:00 pm – 1:00 pm
The Changing PSO Landscape: Legal Perspective, A Deeper Dive - PSO Participants Only
      Webinar Series, July 16 and July 30 (Thursday), 12 Noon Central, 1 PM Eastern: Please join the Center for Patient Safety, the North Carolina Quality Center PSO and the Midwest Alliance for Patient Safety PSO for a 2-part … Continue reading
12:00 pm Webinar: EHR Documentation and H...
Webinar: EHR Documentation and H...
Jul 30 @ 12:00 pm – 1:30 pm
Webinar series information is available at: http://healthitsafety.org/education.html
2:00 pm PSO 101 – How Patient Safety Org...
PSO 101 – How Patient Safety Org...
Jul 30 @ 2:00 pm – 3:00 pm
PSO 101 - How Patient Safety Organizations Work for EMS
The GBEMDA Webinar Series brings in local & national experts to discuss best EMS practices. The Center for Patient Safety was created in 2005. Their vision is for a healthcare environment which is safe for all patients and healthcare providers, in all processes all the time. … Continue reading
Aug
3
Mon
2015
all-day CPS Exhibiting – PINNACLE 2015 E...
CPS Exhibiting – PINNACLE 2015 E...
Aug 3 – Aug 7 all-day
CPS Exhibiting - PINNACLE 2015 EMS Leadership & Management Conference - Visit Lee Varner!
PINNACLE 2015 EMS Leadership & Management Conference // // Pinnacle 2015 August 3 – 7, 2015 OMNI PLANTATION AMELIA ISLAND     JACKSONVILLE, FL. PINNACLE 2015 EMS Leadership & Management Conference : PINNACLE 2015 EMS Leadership & Management Conference // // Pinnacle … Continue reading

View Calendar