CUSP Communication & Teamwork Tools

CUSP Communication & Teamwork Tools (Password protected page)

The Center for Patient Safety, in partnership with the Missouri Hospital Association, is pleased to offer another module to assist hospitals in fully implementing the Comprehensive Unit-based Safety Program (CUSP). CUSP Communication & Teamwork Tools is a follow-up module to The Basics of CUSP, and focuses on implementing the communication and teamwork interventions in the CUSP toolkit.

During this module, participating hospitals will have the opportunity to learn and implement interventions such as Multidisciplinary Rounds, Daily Goals, and Structured Huddles, while continuing to apply the skills learned during The Basics of CUSP, such as seeking out, solving and learning from unit defects.

Developed by researchers at Johns Hopkins University, CUSP is a safety culture program that is designed to educate and improve awareness about patient safety and quality of care. CUSP empowers staff to take charge and improve safety in their workplace, create partnerships between units and hospital executives to improve organizational culture, provide resources for unit improvement efforts and provide tools to investigate and learn from defects. The unit-based team uses a structured process that is ideally integrated into an organizational strategic plan, while deferring to the local wisdom of front line staff members who prevent safety hazards every day.

The goals of CUSP Communication & Teamwork Tools are as follows:

  • Implement Multidisciplinary Rounds with Daily Goals
  • Implement Structured Huddles
  • Learn from one defect on the unit using tools from the CUSP toolkit


To date, the following hospitals are participating in CUSP Communication & Teamwork Tools:

  • Barnes-Jewish St. Peters Hospital, St. Peters
  • Capital Region Medical Center, Jefferson City
  • Community Hospital – Fairfax, Fairfax
  • Fitzgibbon Hospital, Marshall
  • Jefferson Regional Medical Center, Festus
  • Mercy Hospital Washington
  • Missouri Southern Healthcare, Dexter
  • Ozarks Medical Center, West Plains
  • Saint Louis University Hospital, St. Louis
  • St. Luke’s Hospital, Kansas City
  • St. Luke’s Rehabilitation Hospital, Chesterfield
  • St. Mary’s Health Center, Jefferson City
  • Texas County Memorial Hospital, Houston
CUSP Communication & Teamwork Tools


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.