The National Organization of State Offices of Rural Health and national and state partners are raising awareness of the Power of Rural on November 20th for National Rural Health Day. Many resources include information about the care provided in rural communities including quality and safety of health care delivery.
Resident-to-resident aggression is a significant issue for up to 20% of residents in skilled nursing units, according to a study from Cornell University, described in this article in Long Term Living magazine. The Center for Patient Safety looks forward to working with long-term care providers through its PSO services to document and address these issues. Want more information?
AHRQ has now collected data from thousands of nursing home safety culture surveys, representing 263 communities. In October, AHRQ released a comprehensive report of that data. It contains a number of interesting patterns based on the size, ownership (for profit or not-for-profit—the homes in the database are split about 50-50) and location (urban or rural) of respondents, and is available to anyone on the AHRQ website. It also includes helpful material on how to analyze the results of your own survey and tools to use in developing action plans to improve safety culture. Some highlights and lowlights:
- Respondents consistently rated their homes well for providing safe care to residents and their willingness to tell someone if they see something that would harm a resident.
- The scores also reflected a strong sense that there is good communication and feedback about incidents and how to respond to keep residents safe.
- On the other hand, many respondents felt that their homes have a punitive response to errors, punishing the person rather than looking at the event.
The highest scores came from the Midwest, though those still left room for improvement.
The Center for Patient Safety’s Annual EMS Patient Safety Conference was a success! We had great speakers who brought new ideas and concepts that helped stretch the imagination of those attending.
- David Williams from the Institute for Healthcare Improvement shared the Plan-Do-Study-Act method for organizational change and success.
- Tom Judge, Executive Director of Lifeflight of Maine having years of EMS experience, offered practical advice regarding the changes that he has witnessed in EMS. He also discussed how organizations can utilize a culture of safety to help manage risk.
- Michael Bachman from Wake County EMS in Raleigh, NC shared his insights and experience regarding the coordination of patient safety using mobile integrated healthcare, focusing on “For the patient, not to the patient”.
A continued focus on the need for measurement in patient safety has led to the endorsement by the National Quality Forum of eight measures related to patient safety conditions. These include NHSN’s CAUTI and CLABSI outcome measures, Prevention of catheter-related blood stream infections, severe sepsis and septic shock, radiology-based exposure and AHRQs’ general and pediatric composite safety measures. The NQF will consider appeals relating to these measures through December 12.
The proper use of personal protective equipment (PPE) is an integral part of infection prevention. The recent emergence of the Ebola virus has created a need to re-educate and train workers on the proper use of PPE. The CDC asked Johns Hopkin’s Armstrong Institute for Patient Safety and Quality to assist in creating training modules. The Armstrong Institute worked with leading experts in the areas of infection control, human factors engineering, pscyhology, instructional design, and more to produce an online program to train healthcare workers in the appropriate use of PPE. Available from the CDC’s website at no charge, the training modules are thorough, yet simple.
The Joint Commission is enhancing its focus on patient safety in hospitals, as evidenced by their October 20, 2014 announcement of a “first time event” – publishing a standards chapter on-line to ease access to key patient safety standards spread throughout their accreditation standards. Ana Pujols McKee, M.D., executive vice president and chief medical officer of the TJC states, “A solid foundation for patient safety is a safety culture. For leaders, our hope is they will study this chapter and use it as a tool to build or improve their safety culture program. Developing a culture of safety starts at the top of the chain of command, and then works its way through the layers of management and employees to build trust which is an essential ingredient for improvement. In order for improvement to take root and spread, leaders need to be engaged and know the current state of the culture in their organization.” The chapter is oriented toward leaders to establish a safety culture that leads to learning from patient safety events. Go to the Center’s website to learn more about the Center’s safety culture assessment and training services.
All of us have the power to think and act in ways that keep patients safe. That means that everyone must use every tool at our disposal to avoid infection. That includes following CDC recommendations to get an annual flu vaccine. Our responsibility for patient safety means that we all must employ appropriate infection control procedures, not just when an infectious disease such as Ebola is in the headlines, but every single day. It means that hospital leaders must be vigilant in keeping clinical and nonclinical staff updated on policies, procedures and protocols relating to infectious diseases. And it means putting all of this into practice through training and exercises. Please check the AHA website for updated Ebola preparedness resources.