2014 Annual Patient Safety Conference

Center for Patient Safety’s Eighth Annual Patient Safety Conference on March 21, 2014 in Saint Louis, Missouri!



Healthcare consumers, executives, senior managers, physicians, nurses, pharmacists, other clinicians who lead or manage organizations or provide direct patient care, and those who pay for care or establish healthcare policy. Leaders and caregivers from health system, hospital, home health, nursing home, pharmacy, and other provider organizations, as well as health plan representatives, employers, insurers, and regulators will benefit from this conference.

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This conference is approved for:

  • 5.25 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.
  • 5.25 continuing education hours toward Certified Professional in Healthcare Quality (CPHQ) recertification from the National Association for Healthcare Quality.
  • 5.75 continuing education hours for Missouri Pharmacists through the Missouri Board of Pharmacy.
  • 5.0 administrative hours for Nursing Home Administrators through the Missouri Healthcare Association.



WhyGoodThingsHappen-PostStephen G. Post, PhD

Doing Good and Feeling Better: A Deeper Look at Professionalism in Health Care

Patients need healthcare professionals whose compassion provides the emotional and relational security that are so important in coping with illness. But new science also shows that clinicians and professionals who provide and support compassionate care feel happier and healthier, and stay in the healthcare professions longer. This is big news for anyone in the healthcare professions!

Dr. Post will also sign copies of his book, Why Good Things Happen to Good People, which offers ten ways to give of yourself, in four areas of life, all proven by science to improve your health and even add to your life expectancy.  Book purchase is available to in-person registrants at time of registration.  Autographs will be available on-site the day of the conference.  All other attendees may purchase Dr. Post’s book online at RandomHouse.com.


Michael Leonard, MD

Embedding Safety and Reliability as Organizational Values to Create Sustainable Safety Excellence

Dr. Leonard will discuss how human factors impact the safety and reliability of care and how knowledge and understanding of these factors can lead to sustainable excellence in healthcare leadership, management, delivery and support.


The Collaborative Approach to Better Outcomes in Healthcare – Culture and Collaboration,
presented by Scott Griffith, Owner and Principal Collaborator, SG Collaborative Solutions, LLC

This session will provide a new way of thinking for healthcare improvement, explaining why traditional approaches, even those from highly reliability organizations in other industries, may not yield the results we were expecting. A more nuanced understanding of complex systems and human behaviors is needed. During his presentation, Griffith will describe the Five Skills critical to an organization’s success and how individual leaders play a vital role in the Just Culture change necessary to sustain performance improvement. He will give examples of how to combine evidence-based methods with the science of predictive risk modeling and intervention.

Health Information Technology & Safety Improvement “ True or False”?

This is a panel discussion of the challenges and benefits of health technology in delivering and receiving care and services from varying perspectives, including health information exchanges, academia, nursing, pharmacy and consumers.

Changing Your Communication Climate, Improving Patient Outcomes, presented by Sam Pettyjohn, MPH, Health Literacy Missouri

Effective communication is one of the most important elements in achieving safe, quality care. This session will address health literacy and measurement of the quality of organizational communication. Poor organizational communication strategies affect patient understanding and the use of health information. The Communications Climate Assessment Tool (CCAT), designed to address standards by several nationally recognized quality organizations, will be introduced as a means to evaluate seven areas that the National Quality Forum (NQF) measures of health disparities and cultural competence. When paired with a Health Environment Assessment, the CCAT can assist in demonstrating and tracking performance in nine areas related to communication and understanding of barriers to patient-centered care within any setting.

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Safe Practice Poster Sharing Session

Join our popular conference poster session and share your successful safety practices.

The Center for Patient Safety and the Safe Care Conference Planning Coalition invite you to share your successes in providing safe care. Any healthcare professional or provider organization is invited to submit successful safety activities and projects for sharing.  This includes academia, pharmacists, nurses, physicians, hospitals, clinics, nursing homes, home health agencies, EMS agencies, ambulatory surgery centers and academia and others with learning to share.

Deadline to submit a poster is February 28, 2014.  Download the Poster Display Application.

Due to the popularity of the poster displays, space will be provided on a first-come, first-served basis.  Submit your poster display application today!


Conference sponsorships are available at various levels, including opportunities for recognition, other benefits, and an option to host a vendor booth. Details are available at (URL). Deadline for inclusion in pre-conference materials is January 17, 2014. However, sponsorships will be accepted after that date.  Download the  Sponsor and Vendor Application Form.

Thank you! to the following 2014 conference sponsors:



Sphere3 Logo


Thank you! to the Center’s Founding Members:


The Crowne Plaza – St. Louis Airport is located at 11228 Lone Eagle Drive, Bridgeton, Missouri  63044
Book online or call: 1 877 2 CROWNE (1 877 227 6963)

Now showing Photo 2, Welcome to Crowne Plaza St. Louis Airport!Now showing Photo 5, Enjoy our beautiful lobby, a great place to relax or chat!Now showing Photo 6, View of Front Desk and LobbyNow showing Photo 1, King Bed Guest Room

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Health Literacy Missouri, Missouri State Board of Nursing, Missouri State Board of Pharmacy and Healthcare Services Group

Eventbrite - 8th Annual Patient Safety Conference


Interested in seeing information about the Center’s past conferences?

7th Annual Patient Safety Conference in 2013

6th Annual Patient Safety Conference in 2012

5th Annual Patient Safety Conference in 2011


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The Center for Patient Safety believes that collaboration and sharing are the best ways to drive improvement. We strive to provide the right solutions and resources to improve healthcare safety and quality.